Customer Survey

Please complete the following based on the current year.

CUSTOMER SERVICE AND DELIVERY
When ordering existing product from Thermtrol Corporation, please rate level of buyer confidence that the order will be:
SALES AND SUPPORT
When making inquiries for new product from Thermtrol Corporation, please rate level of buyer confidence that Thermtrol will:
PRODUCT AND DELIVERY QUALITY
When product arrives at your designated facility, please rate level of buyer confidence that product will:
CORRECTIVE ACTION
If an issue should arise, please rate level of buyer confidence that a resolution will:

Survey Key

  1. 4 Always (Best)
  2. 3 Most of the time
  3. 2 Some of the time
  4. 1 Seldom
  5. 0 Never (Worst)